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Bas said AI can't yet replicate human experiences and evoke emotions in music. Bas said human taste is essential to helping AI make music enjoyable. "The core of writing music, you're trying to evoke an emotion out of your audience, whether it's joy, heartbreak, whatever the case may be," Bas said at the "Leading with AI" conference this week. With AI tools, "when I try to give it those prompts, it's a little tough to get that across." Related storiesThe "Leading with AI" conference was hosted by Harvard's Digital Data Design Institute and Harvard Business School, which drew leaders in business, technology, and academia to discuss the challenges and opportunities of AI.
Persons: Bas, , it's, They're Organizations: Harvard, Service, Harvard's, Design Institute, Harvard Business School
Jim Simons, the prizewinning mathematician who abandoned a stellar academic career, then plunged into finance — a world he knew nothing about — and became one of the most successful Wall Street investors ever, died on Friday in his home in Manhattan. His death was confirmed by his spokesman, Jonathan Gasthalter, who did not specify a cause. After publishing breakthrough studies in pattern recognition, string theory and a framework that combined geometry and topology with quantum field theory, Mr. Simons decided to apply his genius to a more prosaic subject — making as much money as he could in as short a time as possible. Spurning financial analysts and business school graduates, he hired like-minded mathematicians and scientists. Mr. Simons equipped his colleagues with advanced computers to process torrents of data filtered through mathematical models, and turned the four investment funds in his new firm, Renaissance Technologies, into virtual money printing machines.
Persons: Jim Simons, Jonathan Gasthalter, Simons Organizations: Street, Renaissance Technologies Locations: Manhattan
JPMorgan's CEO of Asset & Wealth Management, Mary Callahan Erdoes, spoke with BI about AI. "It has to be okay to ask the questions," Erdoes said. AdvertisementOne of JPMorgan's top execs believes a single human trait will define the winners of the AI age. "Curiosity," Mary Callahan Erdoes, the CEO of JPMorgan Chase's Asset and Wealth Management division, told Business Insider in an interview. This story is available exclusively to Business Insider subscribers.
Persons: Mary Callahan Erdoes, Erdoes, , execs Organizations: Asset, Wealth Management, Service, JPMorgan Chase's, Harvard's, Design Institute, Harvard Business School, JPMorgan, Business
Read previewOn Monday night, the biggest fashion event of the year took place in New York City: the Met Gala . AdvertisementBut few made as many waves as Mona Patel, an entrepreneur who wore a custom Iris van Herpen gown to her first Met Gala. Mona Patel attends the 2024 Met Gala. Mona Patel turned heads at the 2024 Met GalaThanks to the dramatic ensemble she wore to make her Met Gala debut, Patel was among the most talked-about attendees of the event. Mona Patel at the 2024 Met Gala.
Persons: , Mona Patel, Iris van Herpen, Patel, Sean Zanni, Vogue, Anna Wintour, Emma, John Shearer, Casey Curran, Mike Coppola, Chris Martin, Edgar Martin, Sidney Jamila, Roach — Zendaya's, Roach Organizations: Service, Metropolitan Museum, Art's Costume, Business, Rutgers University, Haute Mona, Forbes, LinkedIn, Harvard Business School, Stanford Graduate School of Business, MIT Sloan School of Management, CareFirst, Couture, Vogue India Locations: New York City, India, Florida, Mumbai
I think it makes sense to trim a little and so that's what we've done across our portfolios," he said. Also, corporate tax rates might go up as the reduction from 2017 is set to expire, Gerstner said. "We started the year expecting six rate cuts. Now we're down to maybe zero rate cuts," he said. "We want to be in the names like Nvidia that are reaccelerating, in the names like Amazon and Google and Microsoft and Snowflake that we believe are reaccelerating.
Persons: Brad Gerstner, Gerstner, you've, they're, That's, Stanley Druckenmiller, We've Organizations: Meta, Microsoft, Nvidia, Federal Reserve, Harvard Business School, Google
Over the course of 20 years, Anne Dwane has made a name for herself as a successful entrepreneur and executive. For Dwane, her career as a startup founder and operator helped her find success as an early-stage investor. Dwane left Monster in 2008 to become the CEO of Zinch, an edtech startup that helped colleges recruit and students find programs and scholarships. With the guidance of a mentor, Chegg's CEO Dan Rosensweig, the experience also helped her understand that her superpower lay in helping early-stage companies grow. Village Global is an early-stage fund that leads seed and pre-seed funding rounds.
Persons: Anne Dwane, she's, Reid Hoffman, Jeff Bezos, Bill Gates, Mark Zuckerberg, Dwane, I've, Chegg, Dan Rosensweig Organizations: Monster Worldwide, Business, Village, Georgetown University, Harvard Business School, Research, Monster, Accelerator Fund, Brightside, Airbase Locations: Palo Alto , California, Chegg
While it was a delicious deal for customers, it was terrible for the company: Red Lobster lost $3.3 million in seven weeks. The deal was once again too popular, and Red Lobster was unprepared for its customers’ insatiable lust for discounted shellfish. Red Lobster is now reportedly considering filing for bankruptcy protection to restructure its debt and shed some of its 650 US locations. Red Lobster stallsBut Red Lobster fell behind its sister brand Olive Garden under Darden. In 2021 and 2022, Red Lobster brought on a new CEO, chief marketing officer, chief financial officer and chief information officer.
Persons: Lobster, , , John Gordon, Michael Nagle, Alex Susskind, General Mills, Bill Darden, Charley Woodsby, Darden, ” Woodsby, Jonathan Maze, Betty Crocker, Red, Glen Martin, Mills, ” Joe Lee, Olive, Red Lobster’s, “ Darden, ” Les Foreman, Justin Sullivan, they’ve, Les Foreman, Thiraphong Chansiri, ” “, ” Chansiri Organizations: New, New York CNN, Lobster, Thai Union, Bloomberg, Getty, Red Lobster, CNN, Cornell University, Baby Boomers, General, Howard, Restaurant Business, Darden, Denver Post, Harvard Business School, Longhorn, Darden Restaurants, Gate, , Thai, , ” Thai Locations: New York, United States, Bangkok, Thai, underinvestment, Lakeland , Florida, Orlando, America, Olive, Sale, Thai Union, Thailand
In a growing number of cases, that reason can be traced to one proximate source — former President Donald Trump. Or more precisely — how he has torn apart America and our democracy that, for my nearly 80 years on this planet, I have cherished. To be sure, there are reasons for Americans to make the move beyond the prospects of a second Trump presidency. “There’s a feeling of safety that you have and a feeling of belonging in Mexico,” Kahn continued. But as a good American I went, ‘no, I don’t want to go to the hospital.
Persons: David A, CNN Paris CNN — I’ve, Donald Trump, Pamela, , , ’ ”, Adrian Leeds, Adrian, we’ve, ” Leeds, “ It’s, it’s, ” Patricia Casaburi, they’ve, , ” Tony Kahn, ” Kahn, Kahn, Gordon Kahn, J, Edgar Hoover, “ I’m, I’m, I’ve, he’s, Trump, Daniel Tostado, Skyler Schmanski, He’d, Schmanski, , ” Schmanski, Giorgia Meloni, you’re, Casaburi Organizations: CNN, French Legion of, The New York Times, CBS News, CNN Paris CNN, Adrian Leeds Group, Citizen Solutions, Trump, PBS, NPR, America, Hollywood, FBI, Mexico City, Global Citizens Solutions Locations: Europe, Asia, Paris, France, Seine, Tuileries, America, London, Dubai, Mexico City, Mexico, ” Paris, Marseilles, American, Spain, Portugal, Greece, Italy, Brazilian
If Trump is elected again, Stiglitz said, he could well pull support for Ukraine, sending grain prices soaring. For Stiglitz, the 2001 winner of the Nobel Prize in economics, America's appetite for Trump can be traced back a little more than four decades ago to the election of Ronald Reagan. "We've had 40 years of a neoliberal experiment: Strip away the regulations and lower the taxes — taxes are much lower than they used to be. But Komlos and Stiglitz don't place blame solely on Reagan for the growing economic inequality. Every European country that's had a wealth tax has walked away from it, by and large."
Persons: Donald Trump, Joseph Stiglitz, Trump, Stiglitz, Joe Biden, Ronald Reagan, , that's, Reagan, We've, Dina Litovsky, Friedrich Hayek, Milton Friedman, That's, Stiglitz doesn't, John Komlos, Komlos, Joe, Bill Clinton, Clinton, Barack Obama, insurrectionists, Desmond Lachman, Carter, Douglas Holtz, Eakin, George W, John McCain's, Holtz, America Stiglitz, Hayek, Friedman, Claudia Sahm, you've, what's Organizations: Columbia Business School, Business, Capitol, Biden, Trump, :, Good Society, America's, Federal Reserve, Budget, Bank, University of Munich, Duke University, University of North, Democratic, North American Free Trade, World Trade Organization, American Enterprise Institute, Bush's, Economic Advisers Locations: Manhattan, Ukraine, Russia, China, Beijing, Taiwan, University of North Carolina, Spain, America
"If Americans want lower interest rates, they're going to have to do it themselves," he said. "Going forward, mortgage rates will likely continue to fluctuate and it's impossible to say for certain where they'll end up," noted Jacob Channel, senior economist at LendingTree. Auto loansEven though auto loans are fixed, payments are getting bigger because car prices have been rising along with the interest rates on new loans, resulting in less affordable monthly payments. Student loansFederal student loan rates are also fixed, so most borrowers aren't immediately affected. Interest rates for the upcoming school year will be based on an auction of 10-Year Treasury notes later this month.
Persons: Brett House, aren't, Matt Schulz, Schulz, Jacob Channel, there's, Ivan Drury, Edmunds, Drury Organizations: Columbia Business School, Treasury, Fed Locations: Edmunds
AI startup Holistic, founded by ex-DeepMind scientists, is raising $200 million in new funding. The Paris-based startup is raising capital from Accel and BPI France, sources say. The startup aims to develop a multi-agent AGI, per a leaked investor deck obtained by BI. AdvertisementA Paris-based AI startup founded by two ex-DeepMind scientists is set to raise around $200 million in new funding. Ex-DeepMind scientist Laurent Sifre is chief LLM officer.
Persons: AGI, , Charles Kantor, Karl Tuyls, Laurent Sifre Organizations: Accel, BPI France, BI, Service, Stanford Business School, Business Locations: Paris
Stubborn inflation has driven many households near the breaking point, but the pain of high prices has not been shared equally. By most measures, low-income households have been hardest hit, experts say. The Federal Reserve responded with a series of interest rate hikes that took its benchmark rate to its highest level in more than 22 years. The spike in interest rates caused most consumer borrowing costs to skyrocket, putting many households under pressure. Inflation continues to prove stickier than expected, dashing hopes that the Fed will be able to cut interest rates anytime soon.
Persons: ALICE, Brett House, Greg McBride, we've, Jerome Powell, Hoopes Organizations: Columbia Business School, Federal, Labor Department's Bureau of Labor Statistics
The October report found that around 13% of Americans reported economic hardship over the prior year due to climate change. Climate change could cost Americans born in 2024 nearly $500,000, due to higher taxes and pricier housing and food, among many other factors, ICF, a consulting firm, recently found in a report commissioned by Consumer Reports. Stan Honda | AFP | Getty ImagesOther health effects of climate change reflect more widespread shifts in global conditions. "There are clear interactions between heat waves and health conditions," said Charles Driscoll, a professor at Syracuse University who studies climate change. Climate change leads to droughts, which lead to crop failures, which cause food price spikes.
Persons: Chandan Khanna, Andrew Rumbach, Eva Marie Uzcategui, Wagner, Rumbach, Stan Honda, Charles Driscoll, Driscoll, Ringo H.W, Chiu, Mark Kantrowitz, Gernot Wagner Organizations: AFP, Getty, U.S . Department of, Treasury, Consumer Reports, Urban Institute, Bloomberg, U.S . Census, Insurance, Swiss Re Institute, Health, Natural Resources Defense, Syracuse University, International Labour Organization, Kaiser Family Foundation, of Labor Statistics, Columbia Business Locations: Fort Lauderdale , Florida, U.S, Fort Myers Beach , Florida, Florida , Louisiana, California, Hurricane, Queens, New York, Malibu, Malibu , Calif
Michael C. Jensen, an economist and Harvard Business School professor whose evangelizing for stock options, golden parachutes and leveraged buyouts helped to reshape modern capitalism and empower Wall Street’s greed-is-good era, died on April 4 at his home in Sarasota, Fla. The death was confirmed by his daughter Natalie Jensen-Noll. “Mike was a kind of born proselytizer,” Eugene F. Fama, a University of Chicago professor and Nobel laureate in economics who collaborated with Professor Jensen, said in an interview. “He was very sure of himself in terms of his ideas being correct and, you know, pathbreaking.”They were also incendiary. In his book “The Golden Passport: Harvard Business School, the Limits of Capitalism, and the Moral Failure of the MBA Elite” (2017), the journalist Duff McDonald called Professor Jensen an “instrument of intellectual violence” who “created a Frankenstein that no one knows how to kill.”
Persons: Michael C, Jensen, Natalie Jensen, Noll, Werner Erhard, Jensen’s, Mike, proselytizer, ” Eugene F, Fama, Professor Jensen, , , Duff McDonald Organizations: Harvard Business School, University of Chicago Locations: Sarasota , Fla
A Harvard Business School professor was asked to break down Jeff Bezos' leadership style on a recent podcast. But good leadership also requires empathy, an area where Bezos is seemingly lacking, Gupta said. His inventiveness, fearlessness, and focus have all played a key role in Amazon's growth, said Sunil Gupta, a Harvard Business School professor who has studied Bezos for years. Gupta broke down how Bezos's character has helped Amazon grow on a recent episode of Harvard Business Review's "On Strategy" podcast. Amazon workers rally in support of unionization efforts, March 2021.
Persons: Jeff Bezos, Sunil Gupta, Gupta, , he's, He's, FREDERIC J . BROWN, Bezos Organizations: Harvard Business School, Service, Harvard Business, Harvard, Nomad Ventures, Inc, Getty, Amazon, Washington Post, Gallup
Not only would that deal another huge blow to China’s tech ambitions, it would further deepen the divide between two digital worlds centered around the rival economic superpowers. Congress on Tuesday approved legislation that could compel ByteDance to sell TikTok or face a national ban. That leaves few options for ByteDance to secure the future of TikTok in the US, its biggest market with 170 million users. “This includes everything from who owns and operates data centers, to space-based internet satellites, to undersea cables and, of course semiconductors.”In that sense, the TikTok ban has its silver lining for Beijing. Growing challenges for Chinese appsThe TikTok legislation was included in a wide-ranging foreign aid package meant to support Israel, Ukraine and Taiwan.
Persons: Hong Kong CNN —, ByteDance, Joe Biden, TikTok, , , Alex Capri, Richard Windsor, Capri, Biden, Paul Triolo, ” Triolo, Wang Wenbin, CNN’s Marc Stewart, Triolo doesn’t, — CNN’s Wayne Chang, Marc Stewart Organizations: Hong Kong CNN, Foundation, National University of Singapore’s Business, YouTube, Google, Radio Free Mobile, TikTok, Technology, Albright, Commerce Department, Commerce, China’s, Foreign Ministry, Facebook, Apple Locations: China, Hong Kong, America, Beijing, Capri, , Asia, Israel, Ukraine, Taiwan, Silicon Valley, American, Bytedance, “ Beijing
Leon Cooperman, a billionaire Columbia donor, weighed in on the crisis on the university's campus. Unlike the megadonor Robert Kraft, Cooperman said he's not pulling his donations. AdvertisementThe Wall Street titan Leon Cooperman is the latest billionaire to weigh in on student protests over Israel's war in Gaza. But unlike the megadonor Robert Kraft, Cooperman said he'd continue to give to Columbia even as he trashed student demonstrators. Kraft said he'd continue to support the school's Kraft Center for Jewish Student Life, which is named after him.
Persons: Leon Cooperman, Robert Kraft, Cooperman, he's, , he'd, Israel, Turkey —, Nemat, Shafik, Peace —, Goldman Sachs, Kraft, megadonors, Marc Rowan, Lauder, Ronald Lauder, Les Wexner, Claudine Gay, Liz Magill Organizations: Service, CNBC, Columbia University, Columbia, Hamas, Capitol, — Columbia, Apartheid, Columbia Students, Justice, Jewish, Peace, New York City Police Department, Barnard College, Columbia Business School, Hunter College, Kraft, Patriots, school's Kraft Center for Jewish, Cooperman, Yale, New York University, Harvard, University of Pennsylvania Locations: Columbia, Gaza, Cooperman, Bronx, Israel, United States, Cyprus, Jordan, Turkey, Palestine
The scourge of customer satisfaction surveys
  + stars: | 2024-04-22 | by ( Adam Rogers | ) www.businessinsider.com   time to read: +12 min
— is devoted to customer surveys. Other metrics followed: the Customer Satisfaction Score, the Customer Effort Score, measurements of the entire Customer Experience. At the peak of the so-called sharing economy, customer surveys were all-powerful. The glut of customer surveys has created an additional problem for marketers. "We ask for customer feedback on these things all the time, but it's hard for a customer to give you immediate feedback, because a customer doesn't know what quality is yet."
Persons: you've, I'm, They're, Brad Anderson, Fred Reichheld, Nick Lee, James Wagner, It's, Christine Moorman, Lee, That's, it's, hasn't, Anderson Organizations: NPS, Warwick Business School, University of Michigan's Institute for Social Research, Companies, Duke University, Institutional, Board, Health Service Locations: United States, Qualtrics, Bain, Warwick
Charly Triballeau | AFP | Getty ImagesBillionaire donors like Robert Kraft and Leon Cooperman are weighing their support for Columbia University amid rising campus tensions over pro-Palestinian protests. "Columbia is grateful to Mr. Kraft for his years of generosity and service to Columbia," a Columbia spokesperson said in a statement to CNBC. Cooperman and Kraft so far, represent a minority of wealthy Columbia University donors who are speaking out on the protests. CNBC reached out to half a dozen foundations listed by Columbia University as having given at least $1 million to the school since 2014. Students protest in support of Palestinians on Columbia University campus, as protests continue inside and outside the university, amid the ongoing conflict between Israel and the Palestinian Islamist group Hamas, in New York City, U.S., April 22, 2024.
Persons: Bruce A Blakeman, Charly Triballeau, Robert Kraft, Leon Cooperman, Kraft, Nemat, Shafik, Roger Goodell, Austin McAfee, Cooperman, James Gorman, Morgan Stanley, David Greenspan, Leon Cooperman Scott Mlyn, University President Shafik, Caitlin Ochs Organizations: Nassau, Columbia University, AFP, Getty, Columbia, New England Patriots, Georgia World, Center, Kraft Group, Foundation, Combat, Kraft Center for Jewish, The Kraft Group, CNBC, Omega Family, Columbia Business School, Slate, CNBC Columbia Students, Justice, New York Police, NYPD, University President, Students, Columbia University campus, Hamas Locations: New York, Columbia, Gaza, Atlanta, Palestine, Israel, Palestinian, New York City, U.S
All it took for the crookie to take shape was a baker looking for a diversion, his time-tested croissant recipe and a few cookies for inspiration. It took TikTok to make it go viral. Stéphane Louvard created the crookie almost a year and a half ago when he came up with the idea of putting cookie dough into a croissant and then baking it again. On one day in February, Mr. Louvard sold 2,300 of the pastries at his bakery in a bustling Paris neighborhood. The crookie — Mr. Louvard’s son Nicolas, a business school student, came up with the name — has not just taken social media by storm.
Persons: Louvard, Mr, Louvard’s, Nicolas Organizations: Mr Locations: Paris, Madrid, France
Bitcoin's "halving" is expected to happen soon. But its potential impact depends on your relationship to the coin; it's likely to affect miners and investors differently. "To the people who own bitcoin because they think it's a good store of value, this halving is not that big of a deal. Miners receive bitcoins, known as block rewards, for verifying and validating transactions and helping keep the blockchain network secure. What the bitcoin halving may mean for investorsWhile the halving itself doesn't directly impact bitcoin's price, investors' anticipation of the event can lead to highly erratic price movements, says Douglas Boneparth, a certified financial planner and president of Bone Fide Wealth.
Persons: Douglas Boneparth, Boneparth, Malekan Organizations: Columbia Business School, Architecting, Money, CNBC, Bone, Miners
It was under the tutelage of legendary investor Peter Lynch that Sullivan developed the edge that has served him in his career. The numbers Today, Sullivan manages the Putnam Investments Core Equity Fund (PMYYX) , a multicap fund with $4.4 billion in assets that he started in 2010. "The numbers are good," Sullivan said. Ultimately, Sullivan said he's learned a lot from other investors, noting the good stock pickers have had "pretty eclectic" approaches that helped them outperform the market over time. "And I found the good fortune over the decades to be around pretty good stock pickers, pretty good money managers."
Persons: Gerard Sullivan, Peter Lynch, Sullivan, Lynch, hadn't, , Arthur Yeager, PMYYX, Morningstar, It's, Yeager, Tesla, it's, that's, Rajesh Subramaniam, he's, I'm, That's Organizations: Fidelity, Columbia Business School, Magellan Fund, Putnam Investments, Equity, Pacific Gas & Electric, CMS Energy, Companies, Nvidia, FedEx Locations: Brooklyn, U.S, California, Michigan, Pinterest
download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Read previewCompared to some of its Tiger Cub peers, $48 billion Viking Global's highs and lows have been more muted. This story is available exclusively to Business Insider subscribers. "If the stock went up 25% tomorrow, we would probably sell it absent any other fundamental change in the business." AdvertisementThe firm's flagship long-short fund was up 5.8% in the first quarter, a person close to the firm told Business Insider, and its long-only fund returned 10.1%.
Persons: , Justin Walsh, Walsh, Hermes Organizations: Service, Tiger Cub, Tiger, Business, Harvard Business School Investment, Citadel, Business Insider, Cartier Locations: Stamford, Swiss
download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. As the billionaire Baupost founder told an audience at a Harvard Business School event Monday morning, he has yet to find the value in crypto. But he's buying the hype of artificial intelligence — or at least the impact the technology could have on society. This story is available exclusively to Business Insider subscribers. "So we are in unprecedented territory that may involve some opportunities for investors, that maybe dips really are buying opportunities.
Persons: , Seth Klarman isn't, Klarman, we're, Annabel Ware, hasn't, they'll Organizations: Service, Harvard Business, Business Locations: Europe, Asia
Lieb, having a background in semiconductors and not server management, reached out to his fellow Y Combinator founders for support. After a year and a half of advising at the accelerator, he's stepping up as a group partner, Y Combinator tells Business Insider exclusively. It was never released, but many of the ideas would later come back in the form of Google Photos. From there, he reached into the Y Combinator alumni network to find other promising upstarts. David Lieb, second from left, speaks to a group of Y Combinator founders.
Persons: David Lieb, Lieb, Alex Polvi, Combinator —, Garry Tan, Jared Friedman, Harj Taggar, Michael Seibel, Sam Altman, it's, Y Combinator, " Lieb, Dan Lieb, Y, Xoogler, Patrick, John Collison's, Mixpanel, Jake Mintz, Forbes, Kevin Systrom, Flock, Andy Huibers, Mary, 72m2YgJZq8 — David Lieb, Ryan Peterson, He's Organizations: Apple, Business, Investors, Google Locations: Cloudkick, San Francisco, Silicon Valley, Flexport
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